Refund Policy

Last updated: May 12, 2026

Our Commitment

We want you to be satisfied with every AEOCheck report. If something goes wrong on our end, we will make it right.

Full Report - $9 One-Time Access

You are eligible for a full refund if:

• The report failed to generate due to a technical error on our end
• The report returned clearly incorrect or completely empty results
• You were charged but never received access to the full report
• You request a refund within 7 days of purchase

How to request a refund:

Email hello@aeocheck.co with:

• Your account email
• The URL you scanned
• A brief description of the issue

We will review and respond within 2 business days.

Alternative - Report Re-assignment:

If your report generated correctly but you would like to scan a different URL instead, we can re-assign your Full Report credit to a new URL of your choice within 7 days of purchase. This is useful if you accidentally scanned the wrong URL.

To request a re-assignment, email hello@aeocheck.co with your original scan URL and the new URL you would like to scan.

We do not offer refunds if:

• The report generated successfully and you disagree with the score or recommendations
• You simply changed your mind after receiving a working report
• More than 7 days have passed since purchase

Pro - $19/Month Subscription

• You may cancel your Pro subscription at any time through the billing portal in your account
• Cancellation takes effect at the end of your current billing period
• We do not offer partial month refunds for Pro Monthly subscriptions
• If you were charged after cancelling due to a technical error, contact us within 7 days for a full refund

How Refunds Are Processed

Approved refunds are returned to your original payment method within 5-10 business days, depending on your bank or card provider.

Contact

For all refund and billing questions:

Email: hello@aeocheck.co
We aim to respond within 2 business days.